Privacy policy

ONLINE SERVICES PRIVACY POLICY OF PURELYRX

We at PurelyRX recognize that privacy of your information is important so this Online Services policy describes our practices in how we manage the information we collect through our online and mobile applications that we own or operate.   

 

This page is used to inform website and mobile visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.

 

As used in this Policy, terms such as “we” , “us”, “our”, and “Company” refer to the current and future affiliated entities of Healixa Health Care and PurelyRX including our affiliated third parties vendors and members of our pharmacy network.

If you choose to use our Service, then you agree to our collection, use, disclosure and storage of information in relation with this policy.



Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, certain account numbers and postal address.

 

The information that we collect will be used to contact or identify you.  When you use our Services, you may provide certain information directly to is, including when you allow us to obtain information about you from other sources.  Information also includes certain automatically collected information that is automatically collected through Online Services.

Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies and Tracking
We may use various technologies, including cookies, tags, web locs, beacons, tokens, scripts and web server logs to gather automatically collected information.   This information may include demographic data, technical information about the technology you use to connect to Online Services, web browsers, IP address, and browsing behavior. 


Activity information is captured in varies ways and our website and other applications uses “cookies” to collection information.   “Cookies” are small files that may be placed on your computer or mobile device when you visit our sites.   You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer or device. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers
We may employ or establish business relationships with  third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist with managing emails, or host or operate some of our Online Services,

  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf.   We will only share your information with these third-parties as outlined in this Policy and as otherwise permitted by law or as permitted with your consent.

We may share information if all or part of the Company is sold, merged, dissolved, acquired, or disbanded to any extent in a similar transaction or in connection with steps that may need to be taken in anticipation of such events.

We may also share information within the Company, including among affiliates, or with our parent company or subsidiaries.

Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.  However, we do maintain administrative, technical and physical safeguards designed to protect your information. 

It is your responsibility as well to safeguard the devices you use to access our Online Services.    You agree that we are not responsible for any harm that may result from someone accessing your account or personal information on a lost, stolen or misplaced device or public computer. 

We may offer mobile applications that enable us to communicate with you through push notification.  You may be able to manage these push notifications in your mobile phone or tablet settings. 

Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly or interntionally collect personal identifiable information from children under 13 (as that term is defined in the Children’s Online Privacy Protection Act).  In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

SSN Protection Policy

It is our policy to protect the confidentiality of Social Security numbers (“SSNs”) that we receive or collect in the course of performing our services.   We secure the confidentiality of SSNs through varies means and it is our policy to limit access to SSNs to that which is lawful and to prohibit unlawful disclosure of SSNs.

 

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us by emailing us at
legal@healixa.com .

 

 


 

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

As part of the federal Health Insurance Portability and Accountability Act of 1996, known as HIPAA, the Practice has created this Notice of Privacy Practices (Notice). This Notice describes the Practice’s privacy practices and the rights you, the individual, have as they relate to the privacy of your protected health information (PHI). Your PHI is information about you, or that could be used to identify you, as it relates to your past and present physical and mental health care services. The HIPAA regulations require that the Practice protect the privacy of your PHI that the Practice has received or created.
This Practice will abide by the terms presented within this Notice. For any uses or disclosures that are not listed below (including Psychotherapy Notes, Marketing and Selling of PHI), the Practice will obtain a written authorization from you for that use or disclosure, which you will have the right to revoke at any time, as explained in more detail below. The Practice reserves the right to change the Practice’s privacy practices and this Notice.
How the Practice May Use and Disclose Your PHI
The following is an accounting of the ways that the Practice is permitted, by law, to use and disclose your PHI.
Uses and disclosures of PHI for Treatment:  We will use the PHI that we receive from you to fill your prescription and coordinate or manage your healthcare.
Uses and disclosures of PHI for Payment:  The Practice will disclose your PHI to obtain payment or reimbursement from insurers for your healthcare services.
Uses and disclosures of PHI for Healthcare Operations:  The Practice may use the minimum necessary amount of your PHI to conduct quality assessments, improvement activities, and evaluate the Practice workforce.
The following is an accounting of additional ways in which the Practice is permitted, or required, to use or disclose PHI about you without your written authorization.
Uses and disclosures as required by Law:  The Practice is required to use or disclose PHI about you as required and as limited by law.
Uses and disclosure for Public Health Activities:  The Practice may use or disclose PHI about you to a public health authority that is authorized by law to collect for the purpose of preventing or controlling disease, injury, or disability. This includes the FDA so that it may monitor any adverse effects of drugs, foods, nutritional supplements, and other products as required by law.
Uses and disclosure about victims of abuse, neglect, or domestic violence:  The Practice may use or disclose PHI about you to a government authority if it is reasonably believed you are a victim of abuse, neglect, or domestic violence.
Uses and disclosures for health oversight activities:  The Practice may use or disclose PHI about you to a health oversight agency for oversight activities which may include audits, investigations, inspections as necessary for licensure, compliance with civil laws, or other activities the health oversight agency is authorized by law to conduct.
Disclosures to individuals involved in your care:  The Practice may disclose PHI about you to individuals involved in your care.
Disclosures for judicial and administrative proceedings:  The Practice may disclose PHI about you in the course of any judicial or administrative proceedings, provided that proper documentation is presented to the Practice.
Disclosures for law enforcement purposes:  the Practice may disclose PHI about you to law enforcement officials for authorized purposes as required by law or in response to a court order or subpoena.
Uses and disclosures about the deceased : The Practice may disclose PHI about a deceased, or prior to, and in reasonable anticipation of an individual’s death, to coroners, medical examiners, and funeral directors.
Uses and disclosures for cadaveric organ, eye or tissue donation purposes:  The Practice may use and disclose PHI for the purpose of procurement, banking, or transplantation of cadaveric organs, eyes, or tissues for donation purposes.
Uses and disclosures for research purposes:  The Practice may use and disclose PHI about you for research purposes with a valid waiver of authorization approved by an institutional review board or a privacy board. Otherwise, the Practice will request assigned authorization by the individual for all other research purposes.
Uses and disclosures to avert a serious threat to health or safety:  The Practice may use or disclose PHI about you, if it believed in good faith, and is consistent with any applicable law and standards of ethical conduct, to avert a serious threat to health or safety.
Uses and disclosures for specialized government functions:  The Practice may use or disclose PHI about you for specialized government functions including semicolon military and veterans activities, national security and intelligence, protective services, department of State functions, and correctional institutions and law enforcement custodial situations.
Disclosure for workers’ compensation:  The Practice may disclose PHI about you as authorized by, and to the extent necessary, to comply with workers’ compensation laws or programs established by law.
Disclosures for disaster relief purposes:  The Practice may disclose PHI about you as authorized by law to a public or private entity to assist in disaster relief efforts and for family and personal representatives representative notification.
Disclosures to business associates:  The Practice may disclose PHI about you to the Practice’s business associates for services that they may provide to or for the Practice, to assist the Practice to provide quality health care. To ensure the privacy of your PHI, we require all business associates to apply appropriate safeguards to any PHI they receive or create.
Other uses and disclosures
The Practice may contact you for the following purposes:
Information about treatment alternatives:  the Practice may contact you to notify you of alternative treatments and/or products.
Health related benefits or services:  the Practice may use your PHI to notify you of benefits and services the Practice provides.
Fundraising:  if the Practice participates in a fundraising activity, the Practice may use demographic PHI to send you a fundraising packet, or the Practice may disclose demographic PHI about you to its business associate or an institutionally related foundation to send you a fundraising packet. No further disclosure will be allowed by the business associates or an institutionally related foundation without your written authorization. You will be provided with an opportunity to opt out of all future fundraising activities.
For all other uses and disclosures.
The Practice will obtain a written authorization from you for all other uses and disclosures of PHI, and the Practice will only use or disclose pursuant to such an authorization. In addition, you may revoke such an authorization in writing at any time. To revoke a previously authorized use or disclosure, please contact Kyle McCormick to obtain a Request for Restriction of Uses and Disclosures.
Your health information rights
The following are a list of your rights with respect to your PHI. Please contact Kyle McCormick for more information about the below.
Request restrictions on certain uses and disclosure of your PHI:  you have the right to request additional restrictions of the Practice’s uses and disclosures of your PHI. The Practice is not required to accommodate a request, except that the Practice is required to agree to a request to restrict with disclosures to health insurance plans related to products and services that you pay out of pocket for.
The right to have your PHI communicated to you by alternate means or locations:  You have the right to request that the Practice communicate confidentially with you using an address or phone number other than your residence. However, the state and federal laws require the Practice to have an accurate address and home phone number in case of emergencies. The Practice will consider all reasonable requests.
The right to inspect and/or obtain a copy of your PHI:  You have the right to request access and/or obtain a paper or electronic copy of your PHI that is contained in the Practice for the duration the Practice maintains PHI about you. There may be a reasonable cost-based charge for photocopying documents. You will be notified in advance of incurring such charges, if any.
The right to amend your PHI:  You have the right to request an amendment of the PHI the Practice maintains about you, if you feel that the PHI the Practice has maintained about you is incorrect or otherwise incomplete. Under certain circumstances we may deny your request for amendment, if we do Deny the request, you will have the right to have the denial reviewed by someone we designate who was not involved in the initial review. You may also ask the secretary, United States Department of Health and Human Services (HHS), or their appropriate designee, to review such a denial.
The right to receive an accounting of disclosures of your PHI:  you have the right to receive an accounting of certain disclosures of your PHI made by the Practice.
The right to receive additional copies of the Practice’s Notice of Privacy Practices:  you have the right to receive additional paper copies of this Notice, upon request, even if you initially agreed to receive the Notice electronically.
Notification of breaches:  you will be notified of any breaches that have compromised the privacy of your PHI.
Revisions to the Notice of Privacy Practices
The Practice reserves the right to change and/or revise this Notice and make the new revised version applicable to all PHI received prior to its effective date. The Practice will also post the revised version of the Notice in the Practice.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with the Practice and/or to the secretary of HHS, or their designee.

You may also file a complaint within the US Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
The Practice will not take any adverse action against you as a result of your filing of a complaint.

 


California Consumer Privacy Act Notice
This privacy notice is for California Residents in compliance with the California Privacy Act of 2018 (“CCPA”).  It explains what Personal Information (“PI”) we collect about you, where and from whom we obtain it, why we collect it, and your rights regarding it.  This allies to all PI that we collect about you.

PI We Collect And Disclose For Business Purposes

In the preceding twelve (12) months, we may have collected the following PI about California residents and have disclosed it for business purposes described:

Identifiers including real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

Collected: Yes
Sold: No

Personal information categories listed in the California Customer Records law including a name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

Collected: Yes
Sold: No

Protected classification characteristics under California or federal law including: age (40 years or older), gender, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions).

Collected: Yes
Sold: No
Disclosed for a Business Purpose: Yes

Commercial information including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Collected: Yes
Sold: No
Disclosed for a Business Purpose: Yes

Internet and/or network activity including browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

Collected: Yes
Sold: No
Disclosed for a Business Purpose: Yes

Biometric information including genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Collected: No
Sold: No
Disclosed for a Business Purpose: No

Sensory data including, audio, electronic, visual, thermal, alfactory, or similar information.

Collected: No
Sold: No
Disclosed for a Business Purpose: No

Professional or employmentrelated information including current or past job history or performance evaluations.

Collected: No
Sold: No
Disclosed for a Business Purpose: No

Geolocation data including physical location or movements.

Collected: Yes
Sold: No
Disclosed for a Business Purpose: Yes

Education information subject to the Family Educational Rights and Privacy Act including education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Collected: No
Sold: No
Disclosed for a Business Purpose: No

Inferences drawn from other personal information including a profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Collected: Yes
Sold: No
Disclosed for a Business Purpose: Yes

Categories of Third Parties We Disclose PI To For Business Purposes

Contracted Service Providers, Vendors

PI does not include:

De-identified or aggregated consumer information Publicly available information from government records Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data PI covered by other privacy laws, including: The Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Drver's Privacy Protection Act of 1994

Categories of Sources of PI

We obtain the categories of PI listed above from:

You or your authorized agent, Service providers, Affiliates, Publicly available information, Organizations with which you are employed or affiliated, or Activity on our apps and websites

The collections from these sources can occur online, in person, or other electronic means.

Why We Collect PI

We collect your PI for one or more of the following business purposes:

To respond to an email or particular request from you To communicate with you To personalize services for you To process an application as requested by you To administer surveys and promotions To provide you with information that we believe may be useful to you, such as information about products or services provided by us or other businesses To perform analytics and to improve our products, websites, and advertising To comply with applicable laws, regulations, and legal processes To protect someone's health, safety, or welfare To protect our rights, the rights of affiliates or related third parties, or take appropriate legal action To keep a record of our transactions and communications To detect and protect against security incidents To debug to identify and repair errors As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law

In the preceding twelve (12) months, we have not sold any PI.

Third parties are not allowed to use or disclose your PI other than as specified in our contract and as permitted by law.

If you seek to use your PI for a materially different purpose than we previousl disclosed in this notice, we will notify you and will not use your PI for this new purpose without your explicit consent.

Your Rights

You have the right to request that we disclose certain information to you about our collection and use of your PI over the preceding twelve (12) months prior to your request. Once we receive and confirm your verifiable consumer request, we will disclose to you:

What PI we collect about you Where and from whom we collect PI about you Our business purpose for collecting PI about you The types of third parties with whom we share your PI The specific pieces of PI we collect about you (however, we will not disclose your actual Social Security number, driver’s license number or other government-issued identification number, financial account number, any health insurance or medical identification number, an account password, or security questions and answers) The types of PI that we disclosed about you for a business purpose, and the categories of third parties to whom we disclosed your PI

You have the right to be informed about the PI that we collect about you at or before we collect it. This is that notice.

You have the right to request that we delete any PI about you that we have. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why.

You will not be discriminated against or penalized for exercising your rights to your PI, and we will honor your rights by not:

Denying you services Charging you different prices or rates for services, Imposing penalties, or Providing you with a different level or quality of services.

How to Exercise Your Rights

You can submit requests for information about your PI by calling us at (855) 946-4463 or emailing us at support@costplusdrugs.com. You may be required to submit proof of your identity for these requests to be processed. We will not be able to comply with your request if we are unable to confirm your identity. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.

Response Time

Our responses to any of your requests for the information described above will be limited to information that we have collected in the preceding twelve (12) months before our receipt of your verified request. You will receive our response to your request within 45 days of your request, unless we provide you with notice that it will take more than 45 days to respond (in that case, we won’t take more than 90 days to respond).

Changes

We will review this CCPA Notice annually and update it from time to time. Any changes will be posted on this page and will become effective as of the “Last Revised” date. We encourage you to review this Notice periodically to be sure you are aware of those changes.

Last Revised: September 1, 2021